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About Us

Welcome to Expert Solutions Center LLC!​
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We are a trusted general management consulting firm specializing in administrative, technical, and scientific management services, including upskilling, soft skills development, operations consulting, wealth management, and life and health insurance advisory.

Our goal is to help professionals and organizations make informed decisions, feel empowered, and move forward with confidence. We believe that a comprehensive financial and operational strategy is essential for achieving long-term success.

 

As a registered provider under NAICS Code 541611 – Administrative Management and General Management Consulting Services, Expert Solutions Center LLC offers strategic consulting helping individuals and businesses strengthen performance, elevate their workforce, and achieve meaningful results.

We specialize in soft skills training, leadership development, and workforce capability-building — closing critical skill gaps and enhancing adaptability so teams are prepared to navigate change with confidence.

Our structured skills development platform gives leaders real-time visibility into talent and competencies, enabling smarter resource alignment, measurable ROI, and a stronger competitive advantage.

Success today requires more than technical expertise — it demands strong communication, teamwork, problem-solving, emotional intelligence, and adaptability. We help you develop the skills that matter most, ensuring your people and your business can grow, adapt, and succeed in a dynamic world while accomplishing the desired outcomes. 

Our mission is to empower professionals and organizations to optimize performance, enhance resilience, and achieve sustainable growth. Whether you're seeking to improve business efficiency, strengthen financial security, or navigate complex insurance landscapes, we are here to help.

At Expert Solutions Center LLC, we help build supportive cultures where employees thrive, organizations advance, and everyone is equipped to perform at their best.​

grow. Let us guide you toward success.

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Vision: To be a leading consulting firm that empowers individuals and organizations to grow with confidence, lead with integrity, and achieve sustainable success in a rapidly evolving world.

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 Mission: To empower organizations through tailored administrative, management, and technical consulting services that drive operational excellence, foster well‑being, and support sustainable, purpose‑driven growth.

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Purpose: To equip people and organizations with the clarity, skills, and strategies they need to thrive—professionally, financially, and operationally—in a world shaped by constant change
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 Registrations & Credentials

  • General Business License – Cook County, IL

  • Life & Health Insurance Licenses – State of Illinois

  • SAM.gov Registered – System for Award Management

  • SBA Registered – Small Business Administration

  • NAICS Code 541611 – Administrative and General Management Consulting Services

  • Microsoft-Certified Professional – Systems and digital strategy

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 Core Values

We operate with unwavering commitment to:

  • Empowerment – Uplifting clients through clarity, strategy, and personalized support

  • Integrity – Honoring transparency, professionalism, and trust in every interaction

  • Excellence – Delivering high-quality, audit-ready solutions with precision and care

  • Authenticity – Reflecting each client’s unique story and values in all communications

  • Wellness – Integrating holistic well-being into leadership and operational success

  • Innovation – Embracing creativity and forward-thinking to solve complex challenges

  • Community – Fostering meaningful engagement and contributing to industry and local growth

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Meet Our  Expert Team

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    Welcome to Expert Solutions Center LLC, where we integrate leadership and management consulting with advanced IT solutions. Our leadership team brings deep expertise in both healthcare management and IT consulting. Led by Dr. Albana Gjeka-Sgouridis, MHA, our organization is supported by a senior IT strategist with over 27 years of experience and 22 certifications in Microsoft systems and leadership consulting.

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    Meet the Founder & CEO

     

    Albana Gjeka-Sgouridis, DDS, MHA, is the visionary behind Expert Solutions Center LLC, a consulting firm dedicated to delivering innovative management and operational solutions. Expert Solutions Center LLC is in good standing according to the Illinois Secretary of State and holds a general business license.

     

    Dr. Gjeka-Sgouridis combines over two decades of experience in healthcare, management, and consulting to help individuals and organizations achieve their goals. Her diverse background and extensive credentials demonstrate her unwavering commitment to excellence and innovation.

     

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    Education

    Europe

    Doctor of Dental Surgery (DDS)
    Medical University of Tirana, Albania — July 2002

    • Degree: First Degree Doctor of Dental Surgery (Evaluated by IERF for USC)

    • U.S. Academic Evaluation: Equivalent to a Bachelor’s Degree in Dentistry (ECE, 2018)

    • GPA: 3.12

    • Professional Experience: Licensed DDS for five years in Tirana, Albania

    • Additional Certification: Class IV Synergy Certification, Coltene/Whaledent, Altstätten, Switzerland

    United States
    Degree Evaluation

    • First Degree Doctor of Dental Surgery (IERF Evaluation, 2018)

    Executive Master of Health Administration (EMHA)
    University of Southern California (USC), Los Angeles, CA — May 2021

    • GPA: 3.95

    • Leadership Qualification: Prepared to serve as an executive director or senior leader in healthcare organizations

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    Work Experience
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    CEO & Founder, Expert Solutions Center LLC (July 2024–Present)


    Lead a multidisciplinary consulting firm specializing in management, operations, soft‑skills development, and strategic advisory services.

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    Director – Management & Operations


    Over five years of hands‑on leadership experience overseeing operations, workflow optimization, and team development.
    Licensed DDS, Tirana, Albania.

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    Assistant Teacher, Truman College (2008–2009)


    Supported instruction, student learning, and academic development in a community college setting.

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    Certified Chairside Dental Assistant – United States


    More than eight years of clinical experience working alongside distinguished Illinois clinicians, including:
    Dr. Alexander Alimas, Dr. Eric Bloom, Dr. Robert Deaver, Dr. Robert E. Rada, and other Top‑100 ranked dental professionals.

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    Life & Health Insurance Broker


    Guardian Life Insurance – The Pietsch Financial Group, Deerfield, IL (2021–2024)
    Provide insurance advisory services, financial protection strategies, and client education.

    Professional Recognitions

    • Global Dental Summit Nominee (2022) – Recognized through the Doctor‑to‑Doctor Movement.

    • Marquis Who’s Who in America – 125th Anniversary Edition – Honored for professional excellence and contributions.

    Licenses & Certifications

    • DDS License – Albania

    • U.S. Dental Certifications – Polishing, crowns, and sealant replacement

    • Life & Health Insurance Licenses – State of Illinois

    • 55+ Professional Certifications, including:

      • Annuities

      • Long‑Term Care Rider

      • Additional clinical, leadership, and administrative credentials

    Memberships

    • Institute for Healthcare Improvement (IHI) (2019–Present)

    • American College of Healthcare Executives (ACHE) (2019–Present)

    • Chicago Healthcare Executives Forum (CHEF) (2019–Present)

    • Honor Society (2020–Present)

    • USC Alumni Association, UPD USC (2018–Present)

    • St. Nicholas Albanian American Church (Member since 2007)

    Professional Development & Community Engagement

    • Attended 15+ Chicago Dental Society Midwinter Meetings

    • Former Journalist & Reporter:

      • Intervista Worldwide (2002–2006)

    • Community Volunteer Journalist:

      • Rreth Nesh, Chicago (2008–2009)

      • Illyria Express, New York (2018)

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      Consulting

    Training

    Leadership

    Operations

    We provide expert consulting and training services to enhance leadership skills, optimize operations, and drive strategic change. Our solutions are tailored to meet your business needs.

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    Management

    Our team specializes in administrative, scientific, and technical management consulting. We offer innovative solutions to improve efficiency and productivity.  

    Streamline

    Transformation

    Let us help streamline your processes and support your strategic transformation. Our experienced consultants will guide you towards sustainable growth and success.

    Support

    Elevate

    We are here to support you in elevating your business to new heights. Trust us to deliver top-notch consulting services that drive results.

    GET IN TOUCH

    Let’s Discuss Your Goals

    Ready to take your business to the next level? Contact us today to explore how our expert solutions can propel your business towards success. Whether you need strategic consulting, personalized coaching, or tailored business development services, we are here to support you every step of the way.

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    Whether you add a SWOT analysis, complete the WIX form under our Consulting page, or scan the code to submit your information, each option helps us understand your goals and serve you more effectively. 

    Here is the link to submit your information:

    https://www.wixforms.com/f/7415206563855467756

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